At Renewance, we provide expert field diagnostics, maintenance, and recertification solutions to ensure your battery systems operate efficiently and reliably. Whether addressing planned maintenance needs or responding to unexpected outages, our team is dedicated to keeping your systems running at peak performance.
We bring diagnostic expertise directly to your location to evaluate system alarms, collect data, and streamline resolution processes. Our response includes:
- On-Site Diagnostics: Using advanced tools, we assess system alarms and retrieve critical data for further OEM analysis and Return Merchandise Authorization (RMA) processing, if required.
- Streamlined Notifications: Through our RenewanceConnect™ platform, customers are instantly notified when a case is created, and their battery is ready for pickup.
- Custom Packaging Solutions: We arrange for specialized, secure packaging to be sent to your location, ensuring the safe transport of battery packs.
- Coordinated Logistics: We manage the entire logistics process, from your location to our facilities, for further inspection and analysis.
